This free phone advice service is for prisoners of Rimutaka and their family members.

This phone number is generally answered by a staff member but if you get an answering machine, please leave a clear message with your name, unit number, and suggestions of good times to call you.

We can help prisoners sort out the legal issues you've left outside the gate. For example, we can give family law advice, or we can help with your tenancy or debt dispute.

Family members of Rimutaka prisoners can also call this number if they need help understanding prison law and the options their son or partner in prison has.

Student Rights Service (formerly the Parents Legal Information Line) is a national, free phone service for parents and students wanting information and assistance on issues for children and young people at school. SRS offers parents, caregivers and students, information and assistance on a wide range of issues involving children, young people and the school system:

Rights to education
Enrolments/zoning
Fees
School rules/discipline
Uniforms
Truancy
Bullying
Students with disabilities
Criminal matters at school
Stand downs/Suspensions/Exclusions/Expulsions
Privacy
Making a complaint

Ring 0800 499 488 and leave a message on the answering machine. A volunteer will call you back to discuss problems at school and:

Give legal information about student’s and parent’s rights and obligations
Explore ways of resolving disputes
Assist by contacting the school on behalf of parents or students
Connect students and parents with their local advocacy services